Introduction: Partnership working generally includes the connection
between particular with long term condition, the providers of services as well
as their careers. Partnership working helps to improving mass and adding
important links that need to increase the quality and quantity in health and
social care services. This partnership involves the relations between services
and institutions to assessing the system of planning in health and care sector.
In this assignment, the focus point is partnership working in health and social
care services. At the first stage of this assignment discussed about the explanation
of the philosophy of working in partnership in health and social care and
evaluate this partnership. At the middle of this assignment analyze models of
partnership working across the health and social care sector. At the final part
of this assignment will be analyzed the potential barriers to partnership
working in my chosen organization dealing with health and social care services.
Carte UK is my selected health and social care organization.
Task 1
LO 1.1 Explanation the philosophy of
working in partnership in health and social care:
In health and social care services, the
workers play a vital role in partnership working. Partnership working is very
essential in health and social care services. The acts of particular group are
given by the partnership between each level. According to Glasby (2017) there are some philosophies of working in partnership
in health and social care. In this below, explain the philosophy of working in
partnership in health and social care services:
Empowerment: Empowerment refers to a management
practice of sharing information, rewards and power with workers. It is based on
the idea that providing workers skills, resources, authority, opportunity,
motivation etc. In health and social care, empowerment is very important for
the effectiveness of partnership working. The empowerment people can manage
their decision and control their actions. This act builds a relation between
the service user and the health & social care authority (Fletcher, 2006).
Independence:
Independence means that it cannot control by any outside factors
involving opinions and revaluations. This philosophy is very important of partnership
in working in health and social care. For example, A service holder my make the
choice of treatment by his regardless of choice of professional.
Equity: Equity refers that same treatment and
facilities for the entire patient in health care services. It’s very essential
to ensure the right and proper treatment as well as no discrimination between
men and women. Everybody take their services by the equity process in health
and social care services (Fletcher,
2006).
Respect: The client want to good response from
the health care services. Respect of patient treatment increase the motivation
for the service holder. It also helps to bring reputation of health and health
care organization.
Power
Sharing: Power
sharing is another essential factor in health and social care. Good power of
sharing information increases the service value and brings the good review for
the health care organization. Power sharing helps to improve the specific
sector in information department in health care services.
The trust and honest are two vital
skills for getting good response from the customer. In this matter, these
philosophies bring to the vital improvement for health and social care services (Stretch, 2007).
LO 1.2 Evaluate partnership
relationships within health and social care service:
Scriven
and Garman (2007) refer
thatPartnership relationship within health and social care services are very
essential to make the proper service for the customer. The partnership
relationship within health and social care services must be developed since as
a kind of negotiation that can help all groups to play their act successfully. This
is perfect process to strength in both health and social care that should aware
on the work and put their personality, working position, medical tips and post.
Here are some tips that may help both health and social care services to work
better in this below:
Collective
Working: There
should be ability of good working environment and working without any types of
conflict and envy. If the good working position will be established then the
partnership working will be improved automatically. Working collectively helps
to bring the development on health and social care with partnership
relationships. This is very effective to increase the better services and
making relation between partnership in working within health and social care services (Scriven and Garman, 2007).
Non-Hierarchy
Relationship:
The model of non-hierarchy relationship is very important method to remove the
working problem in partnership working process. This relationship may apply to
run out the conflicts in health and social care. Most of the new entrepreneurs
in the modern generation are not comfort with hierarchy and they want to work
together. There are several difficulties in hierarchy model such as slow
communication, lack of autonomy, dependency on strong leaders,
interdepartmental rivalry etc. In this model, there is availability of bureaucracy
and have the situation of less motion for doing work. Due to some difficulties
in hierarchy, the workers can dork through to their own liberty in health and
social care organization (Stavans, 2010).
Share
of Work: In health
and social care, there should be remain the share of work practice and
expertise. For example, share of work effects on the development of workers in
their working position. Through sharing the working strategy, idea, technique
and exclusive way of working from all of the workers in servicing centre and it
easily evaluate partnership relationship within health and social care.
Good
Network or Communication:
There is very much potentiality by networking or communicating in the servicing
environment. The network or communication among all the workers of the define
organization must be elaborated. If the process will be complicated, then all
over the performance will be developed in health and social care services(Stavans, 2010).
Task 2
Mr. John is an old man has been died and
a doctor has suggested the fundamental cause of dying theold man is not
complicated of the treatment of the doctors and the connected health and social
care services (Glasby, 2017). The
incompetence of social workers, doctors, lawyers and police all failed to
respond completely. Here are different kinds of models of partnership are
available in the case of health and social care which can be used by the above
in this below:
The treatment is criticized here by
this old man. In this case of the old man can be used the coalition model and
applied it(McKeown, Malihi-Shoja and
Downe, 2010). The man can be helped in the way of liaison. These types of
services act individually for their own usefulness. The old man was very much
not competent for the lack of communication with the organization in the
particular or the group trail project. By the coalition model, it accommodated
for association and liaison of various factors but they not run sufficiently. In
this case, a pact is created in health and social care firms and professionals (Stretch, 2007). For example, UK care
is doing act such as a communication system that make fulfill the demand of the
local communities by holding the interests of their own. These firms and
professionals helps with each other but the self-interested is not present in
these moods.
There are different models besides
coalition model. Here are these models:
Unified Model: by the Unified model,
the management, training and staffing are connected or unified besides management
structure. The unification of management and staffing are due to the delivery
of unification of developed services to the wounded patients. In health and
social care, a single unified trust provides all of thinks to the patients. A
co-ordinate model requires the management, training and staffing to be aligned
for effective service delivery besides coalition model. The services are same
but they are particularly different (Glasby,
2017).
Hybrid Model: A hybrid model refers to
an organization to work with mixture of various models. There are different type’s
aspects such as integration model, coordination model, coalition model for
providing the customers to assign the health and care.
LO 2.2 Review the current legislation
and organizational practices and policies for partnership working in health and
social care practices:
In health and social care, there are
different types of legislations to improve the positive partnership working
with users of professionals, services and institutions. This legislations
influence the way of individual working and the total operation of the health
and social care firms. There are two legislations are discussed in this below:
health and social care act 2012: Glasby
and Dickinson (2016) refers The health and social care act 2012 puts
clinicians at the centre of commissioning, frees up providers to innovate,
empowers patients and gives a new focus to public health. According to health
and social care act 2012, to safeguard its future the NHS needs to change to
meet the challenges it faces-only by modernizing can the NHS tackle the problem
of today and avoid a crisis tomorrow. This act affects the partnership working
in health and social care services. The main goals of this act are accountability
for the partnerships and patient voice for better service delivery. Health and
Social Care Act 2012 requires providing the services in health and social care
centre to improve the service quality. The fundamental aim of this act is
creating a provider controller as portion of its goal of efficient, economic
and the effectiveness of restriction (Glasby
and Dickinson, 2016).This aim of Health and Social Act 2012 may effect on
the working of partnership within health and social care services.
Equality
Act 2010: According to
Shah (2015) the Equality Act 2010
legally protects people from discrimination in the workplace and in wider
society. This law means that discrimination or unfair treatment on the basis of
current personal characteristics like as age is now against the law in almost
all cases. It replaced previous anti-discrimination laws with a single act
making the law easier to know and strengthening protection in several
situations. The aim of Equality Act 2010 is removing the discrimination
practice and dissimilarity within in health and social care services. By this
act there are some characteristics must be protected such as age, race, sex,
gender reassignment, disability, religion or belief, sexual orientation,
marriage or civil partnership, pregnancy and maternity. By this kind of
legislation, to remove the discriminatory treatment ensures the honesty in
health and social care professional work together in partnership working (Sewell, 2013).
LO 2.3 Explain how differences in
working practices and policies influence collective working:
Following to Rose and McCarthy (2010) Working with hand to hand and working with
the supports from the anywhere can be effective as the collaborative working. In
working environment which is collaborative workers share their knowledge and
experience within by a department or a team or a firm in health and social
care. By the different organizations, policies and procedures are agreed ways
of working that influence in collective working. This policy and procedures works
according by Community Act 1999, Care Standards Act 2000 and Mental Capacity
Act 2005. The relevant organization and firms take the decisions and create
their own plan and strategies following to these acts (Rose and McCarthy, 2010).
Centering on the practices and policies
in various kinds of organization work and acts their activities. For example, a
firm may follow the unified model whereas another firm may follow the
cooperation model. Due to the verities of the models, the collaborative working
environment can be negatively influenced. This can be instanced by the death of
the old man who died by the lack of collaboration among the various parties.
The wounded man changed to a hospital hut could not struggle to live. These
types of collaboration failed to diagnose the problems and take the necessary
steps for recovery. They are also failed their roles and responsibilities where
not well-firmed in health and social care
(Morris, 2014).
Task 3
LO 3.1 Evaluate possible outcomes of
partnership working for the users of services, professionals and organizations:
In the working position, partnership
working willbe getting both positive and negative impact and output of the
users of services, professionals as well as organizations. Here are the
possible results for the various parties involves are following in this below:
Positive
Outcomes for Service Users:
There may remain the empowerment and the autonomy in making decision as the
positive output for the service users in partnership working. Since the
partnership working can approve the professionals to share knowledge and
experience, the service users are anticipated to have developed services. They
will be getting the usefulness of informed decision making that professionals will
take for the facilities of their own. For example, the professionals can make
unions among themselves and set benchmark concerning the delivery services (Ke Tuong, 2013).On the other hand,
the negative outcomes for the service users are frustration, confusion,
duplication of service etc.
Positive
Outcomes for the Professionals: The service of coordination conduct with the help of
partnership can be ensured by the professionals. At the same time, they can
communicate with one another by identifying clean roles and responsibilities.
They can also give the better service for their clients as well as the patient
with helps of communication. They can operate their proper time and remove
their error by allowing partnership working. They can consider the negative
incidents and in can also bring rivalry and conflicts. There is also
possibility of miscommunication which will operate to lower quality services (Kongstvedt, 2001).
Positive
Outcome of Firm:
The shared principles among the partners can be identified as the first
positive outcome for the firm. Mobilizing services and the common working
practices may lead to the fund utilization. In partnership working,
communication breakdown may result in lower thrust. The firm also observes the
improvement cost due to the time that involve in making decisions (Nolan and Pritchatt, 2006).
Professionals and firms in partnership
working may bring the positive results to the services users in health and
social care. The shared knowledge and experience may help them to getting offer
the quality service (Bochel and Daly,
2014). But, there are some complex barriers in working of partnership
working. Here are the barriers given in this below:
There is shortage to staff like as
skilled workers in health and social care services. The delivery service can be
slow by the lack of employee’s concentrations. There are some employees are not
knowing the proper knowledge in working health and care services. For this
reason, they cannot submit the delivery information in right time(Johnson and De Souza, 2008).The time
of service providing become very longer and along with the quality of the
service become very low by the lack of proper training. On the other hand,
lowquality communication among the professionals, firms and the service users
can also be followed as the important matter of working in partnership in
health and social care services.
Most of the workers waste the important
amount of time in repeating their duty. As well as they cannot distinguish the
proper service for the patient (Bochel
and Daly, 2014). For example, the dead of old man due to the lack of proper
skilful people service and cause of delay time the suffered by the old man. At
the final stage he died.
3.3 Devise strategies to improve
outcomes for partnership working in heals and social care services:
Here are several strategies to improve outcomes for partnership working in health and social care services:
In health and social care professionals should be applying
for the long time of the period. The health and social care professionals can
be given more benefits so that they do not tend to change their employment
levels. For this reason, there is no issue can affect directly with the concentration
of the employees in health care services. So to improve outcome for partnership
working in health and social care are: the skills of communication among the
employees should be developed. The employees ensure by the clients what they
are going to do and inform them. The rights and privacy of the clients must be
secured. A perfect implementation of health and social care codes and practice
is very important. So this improves devise strategies for partnership working
in health and social care (Stretch,
2007).
Conclusion:
The partnership working has very essential in health and social care
services. There are some positive and negative things providing for the professionals,
users of the services and the firm. Good communication, less error, coordinated
service, empowerment are the positive in partnership in working in health and
social care. Frustration, confusions, integration are the negative in
partnership in working place. There are several barriers in partnership working
as well as staff shortages, lack of training and improvement etc. At the end of
this assignment it has been said that there are some matter should be improve
such as develop the outcomes, empowerment strategy, shared responsibility,
shared involvement, shared awareness and awareness and decision making, higher
level of monitoring etc.
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